Generic Administrative Office Suites Provide Efficient Space Utilization

The traditional healthcare facility has many departments involved in the administration and management of the organization in accordance with policies established by the governing board. Most of these administrative services use generic office space with a mix of private offices, open or partially-enclosed cubicles, and open workstations to accommodate different hierarchies of staff dictated by the organizational structure and peak-shift staffing. Patient traffic to these areas is rare. As many of these departments are being forced to resize their staff in response to cost containment pressures and changing skill requirements, vacant offices and workstations are often scattered throughout the organization. At times, growing departments may need to pack multiple people into a single office, while shrinking departments have surplus space. Many departments also have dedicated conference rooms which, although infrequently used, are not available for use by other hospital staff due to an inaccessible location.

Space for administrative staff ― not involved in day-to-day patient care ― is increasingly being centralized into generic administrative office suites with a central reception area, groups of conference rooms, shared office equipment, and flexible workstations. This configuration provides the most efficient space utilization and ensures that space is equitably allocated and distributed among the departments and services that need it at any given time. The intent is to assign offices and workstations according to the immediate need allowing for the flexibility to reassign the space on a periodic basis as demand changes and staffing levels fluctuate. This prevents staff from becoming overly territorial about their space. With more sophisticated information systems, space can still be charged to department or cost center budgets based on use. Conference rooms and classrooms can be scheduled centrally based on daily demand thus ensuring optimal utilization.

The abrupt closure of many offices and workplaces during the global pandemic in the spring of 2020 ushered in a new era of remote work for millions of employed Americans ─ including hospital administrative staff. Video conferencing also replaced face-to-face meetings to allow social distancing, and these trends are predicted to outlast the current emergency health crisis. This will likely impact the amount and configuration of administrative office space and the need for conference rooms and large meeting spaces in the future.

This article is an update of a previous post.

Sizing Exam/Treatment Rooms

General exam/treatment rooms in physician offices and outpatient clinics are typically sized at 100 net square feet (NSF) or 9.3 net square meters (NSM) although they may be as smaller if they can achieve a minimum clear floor area of  80 NSF (7.4 NSM). An exam chair or table, exam light, a handwashing station, supply storage cabinet, area for written or electronic documentation, stool, and a visitor chair are commonly included in an exam/treatment room. The exam chair or table may be placed at an angle or against a wall to accommodate the type of patient being served. When cubicles with curtain closure are provided, a hand-washing sink is required for every four patient cubicles or less.

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What is Polysomnography?

Polysomnography MachineSleep disorders testing uses polysomnography (PSG) — a comprehensive recording of the biophysiological changes that occur during sleep. PSG monitors many body functions, including brain activity (electroencephalography), eye movements (electrooculography), muscle activity or skeletal muscle activation (electromyography), and heart rhythm (echocardiography). Sleep studies are usually performed at night, when most people sleep, although some people with circadian rhythm sleep disorders may be tested at other times of day. A polysomnogram records a minimum of 12 channels requiring at least 22 wire attachments to the patient, which converge into a central unit connected to a computer system for displaying, recording, and storing the data. The channels vary depending on the physician’s request. During sleep, multiple channels can be displayed continuously and a small infrared video camera can be positioned in the room so that the technician can observe the patient on a monitor from an adjacent control room.

This article is an update of a previous post.

Case Study: Planning a Medical Procedure Unit

Historically, same-day medical procedures at Midwest Medical Center have been provided by a variety of different departments and scattered throughout the hospital with redundant patient reception/waiting, preparation, treatment, and recovery spaces. As demand for same-day medical procedures continued to grow, the hospital leadership was concerned that outpatient satisfaction was being compromised while operational costs were increasing dramatically. Department staff were inpatient-focused and reluctant to alter pre-established protocols and processes. They were also reluctant to consider any changes to their existing “turf.”

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Estimating the Space Required for Outpatient Physical and Occupational Therapy

The space required for outpatient physical and occupational therapy (PT/OT) services should be directly related to the patient workload. However, due to the variation in hours of operation and difficulties in recruiting PT/OT staff, preliminary space estimates are generally based on the expected number of therapists on the primary shift.

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Enterprise Imaging and the Centralization of Data

The ability to record diagnostic images digitally and upload them to a picture archiving and communication system (PACS) has largely been a radiology-oriented system since the technology was formally introduced in the early 1980s. Enterprise imaging is the next evolutionary step in image storage and management. It will take the responsibility for imaging management away from radiology and place it in the hands of the enterprise-wide information technology function. The path to enterprise archiving of images is being paved by vendor-neutral archives (VNAs) that enable easier integration of data from disparate systems throughout the hospital — such as radiology, cardiology, pathology, orthopedics, and obstetrics — and make these data available in one place via the electronic health record. This evolution will have the capability to store and exchange clinical content in DICOM (digital imaging and communications in medicine) and non-DICOM formats. As a result, all clinical data will be available, easily accessible, and useable and not contained in departmental silos but on a monitor from an adjacent control room.

This article is an update of a previous post.