Impact of the Pandemic on Healthcare Facility Planning

Hospitals and healthcare systems have spent much of the last three years balancing being in a state of emergency readiness while waiting for the next COVID-19 wave and safely delivering routine health services. Many of the challenges that existed before — a shrinking workforce, an aging infrastructure, and narrow operating margins — have worsened during the pandemic. At the onset of the global pandemic, faced with rising COVID admissions, many hospitals canceled elective procedures and redeployed patient care space in new ways to meet the rising demand for beds and new infection control measures. At the same time, U.S. adults delayed or avoided medical care due to their coronavirus-related concerns causing non-COVID admissions to plummet. Starting the third year of the global pandemic, staffing shortages due to burnout were at an all-time high as hospitals still struggled with COVID-19 admissions while treating higher-acuity patients. Hospitals and health systems continue to face increasing costs for labor, drugs, personal protective equipment (PPE), and other medical supplies needed to care for higher-acuity patients.

According to the American Hospital Association (AHA), America’s hospitals are experiencing unprecedented financial losses — 2022 was the most financially difficult year for hospitals and health systems since the start of the pandemic, leaving over half of hospitals operating at a financial loss at the end of 2022, and with negative operating margins continuing into 2023. As a result, healthcare organizations are rethinking their capital investments while existing facilities are being retooled, expanded, and underutilized simultaneously. In this post, you can read about some of the current issues in healthcare facility planning — fluctuating utilization and forecasting challenges, shortage of nurses, new safety protocols, rapid growth in telemedicine, advances in telecommunications technology, and integration of imaging into most medical specialties.

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Why Facility Master Plans Are Shelved

A shelf full of outdated facility master plans used to be a common sight in the facility manager’s office of a large medical center. These are often very thick documents with beautiful graphics that explain in great detail the phased stages of a multi-year building project. There are many reasons why these plans may not have been implemented but the planning process itself is a major factor.

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Sizing Imaging and Procedure Rooms

Imaging and procedure rooms fall into several size categories — small procedure rooms, typical imaging rooms, or larger specialty imaging rooms. Diagnostic equipment has generally become more compact over time. For example, equipment used for chest X-rays, mammography, ultrasound, and pulmonary and neurodiagnostic testing is compact and commonly mobile, requiring only a small procedure room. Most general radiographic and fluoroscopic equipment can be accommodated in a typical imaging room. Computed tomography (CT) units are also becoming more compact but require a contiguous control room. Magnetic resonance imaging (MRI) and interventional procedure suites require a larger footprint that includes the procedure room, control room, and adjacent space for equipment (or system) components. Imaging equipment may also require lead shielding, enhanced floor loading capacity, and other unique design features. The FGI Guidelines also classify imaging rooms based on different levels of patient acuity and intervention.

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The Hospital Pharmacy — Now a Sophisticated Manufacturing Plant

Automation — with the barcode as the foundation — has transformed the hospital pharmacy into a high-tech manufacturing plant that allows pharmacists to focus on direct patient care. Although automation in the pharmacy requires a significant capital investment, it reduces labor costs, lowers the risk of dispensing errors, optimizes inventory control, and provides better security, among other benefits.

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Physician Offices and Outpatient Clinics: How Many Exam Rooms?

Patient With DoctorPhysician offices and outpatient clinics typically consists of a patient intake area with space for reception, check-in/check-out, and waiting; exam/treatment space with a number of identical exam rooms, several office/consultation rooms, and one or more special procedure rooms; and associated clinical and administrative support space. Physician office space may be located in a medical office building (either freestanding or connected to a hospital), co-located with diagnostic and treatment services in a comprehensive ambulatory care center, or part of an institute or center organized along a specific service line — such as a Sports Medicine Center, Heart Center, or Cancer Center. Planning space for physician offices (also referred to as physician practice space) and outpatient clinics begins with determining how many exam rooms are needed and two different approaches are commonly used.

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